Client Support & Inquiries

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You See Clearly.

Have questions about prescription lenses, frame fitting, eye testing, or your existing order? Connect directly with our clinical and customer support team.

< 24 Hours Guaranteed Response Time
Mon – Sat Live Optical Assistance
100% Free Frame & Lens Guidance
Karachi HQ Nationwide Support
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Contact Information

Direct Phone Line +92 330 829 8564 Mon – Fri: 9:00 AM – 6:00 PM (PKT)
Support & Orders Email support@eyezaar.com We aim to answer within 24 hours
Flagship Clinic & Office North Karachi, Karachi, Pakistan Consultation & Frame Fitting Center
Operating Hours 9:00 AM – 6:00 PM Monday through Friday (Sat: 10AM – 4PM)
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Quick Solutions

Frequently Asked Questions

Find immediate answers to common optical, prescription, and delivery questions.

You can easily reserve a slot via our online appointment system, choose a preferred certified optometrist, and select your preferred consultation time. Alternatively, reach our customer care line directly at +92 330 829 8564.
Eyezaar curates authentic international and premium domestic designer collections. Every pair is calibrated with high-grade ophthalmic prescription, blue-light blocking, or photochromic lenses.
Standard non-prescription orders arrive within 2–4 business days across Pakistan. Custom prescription-ground and specialized blue-block lenses take 4–6 business days to ensure optical precision before dispatch in reinforced hard cases.
We offer a 1-year manufacturing warranty on all genuine eyewear frames. For existing damaged glasses, our dedicated frame repair workshop handles doorstep pickup, alignment, hinge replacement, and ultrasonic cleaning.
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Prefer to Consult in Person?

Visit our certified optometrists at our flagship North Karachi location or book a digital session for personal frame sizing and lens consultations.